What services do you offer?
At Digital Circle we specialise in all things digital. We have experience in web design, service design, marketing, digital campaigns, creative services, eCommerce, branding and custom web development solutions.
What is SEO?
Search Engine Optimisation also known as (SEO) is the science behind getting people to discover your business online through major search engines such as Google, Yahoo! and Bing. It can potentially be a very rewarding and profitable process for your business when done right. There is organic and paid services.
How does eCommerce work?
eCommerce is the art of selling your products to anyone in the world twenty-four-seven. From websites with simple order forms to full-fledged online stores, we help businesses of all shapes and sizes sell their products and services online through leading platforms.
What is social media marketing?
The world is even more competitive than ever. With new businesses constantly entering the market, brand loyalty is rapidly becoming a rarity. Social Media helps remind customers that your brand exists and that you’re there to have a regular conversation with them. Each form of social media has its own unique characteristics that can provide multiple points of contact for your business. Facebook, Twitter, YouTube, SnapChat and Instagram are all elements of social media.
How much do you charge for your services?
We don’t believe in generic pricing packages – every customer and situation is unique and should be treated so. Do you need a new website? Or do you have an existing website but want to get more visits? What social media do you use? Do you plan on selling your products online? Our goal is to listen to your specific goals and needs before creating a development plan that can help you maximise your return on your investment.
Translation and localisation services
If your website or business requires language translation or just speaks a different language to your customers we can help. We have a vast team of experts that can help translate from English to Mandarin or French as part of our services.
Where are you located?
We have a team of onshore and offshore teams to ensure that your digital project does not run over budget while maintaining the quality it deserves. Our head office is based in
Chadstone Tower 1,
Level 8, 1341 Dandenong Road,
Chadstone, Melbourne, 3148
What types of branding do you offer?
Our creative team can help create brand packages to suit your business needs. We craft branding that reflects your tone of voice and ensure that it is scalable online and offline.
What kind of support do you offer?
With all our digital projects we don’t believe that just because the site is live, that all tools are down. We believe in iterating and using analytics to drive future growth.
Do you provide copywriting?
Depending on the scale of the project we may bring in specialised copywriters to ensure that your brand is captured. We have a large team of information architect experts to guide you through the process.
Do you provide hosting and infrastructure?
Yes, we have over the years worked with our partners in hosting to ensure that your website is performing and getting the results you need. This is billed annually and forms part of the proposal.
Do you do custom development?
We are specialists in PHP development and .NET. We can help build a custom application or solution that meeds your business goals. There is no project too big or too small that we couldn’t handle.
What are your working hours?
We work from 9 – 5.30pm weekdays and on occasion we always deliver what we promise even when that means working on weekends. A project manager will always be available to handle any questions you may have.
How does your billing work?
The first step is to ensure we have captured all the requirements in a shape of a brief and proposal. We typically work in milestone payments to ensure that we are all hitting the timeline and that we can proceed.